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  5. Covid 19 Pandemic: Current Business Situation

Covid 19 Pandemic: Current Business Situation

Walter Maschinenbau GmbH and EWAG are carefully observing the situation and its effects concerning the spread of SARS-CoV-2 (new corona virus). We comply with the measures prescribed by the Federal Ministry of Health, the Robert Koch Institute, respectively the Swiss Federal Council and the Federal Office of Public Health (BAG). All measures taken are aimed at protecting the health of our employees and our customers and ensuring that our business activities are carried out in the usual quality.

At the present time, as of 23 March 2020, the availability of spare parts is generally assured. However, there may be delays in individual deliveries due to restrictions to contain the spread of the virus. So far, no bottlenecks have been reported for purchased parts. The situation is reassessed daily.

Thanks to our local network of service and application engineers, we are still able to react in most countries, as long as no border crossings are necessary. Our technicians are sensitized, comply with local regulations and follow customer-specific safety measures. Our coordinators responsible for service or application engineering assignments on your premises will contact you if required before the assignments to discuss situational issues.

We kindly ask for your understanding in case of occurring bottlenecks due to country-specific regulations which may restrict the deployment of our employees.

Should the situation change, we will inform you again.